Privacy Policy

Introduction

Air Design Cooling System ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal identification information (Name, phone number, email address, physical address)
• Service-related information (AC model, service history, appointment details)
• Payment information (processed securely through payment gateways)
• Communication data (messages, calls, feedback)

How We Use Your Information

We use the collected information to:

• Provide and maintain our AC repair and maintenance services
• Schedule appointments and dispatch technicians
• Process payments and maintain service records
• Communicate with you about services, appointments, and updates
• Improve our services and customer experience
• Send promotional offers and service reminders (with your consent)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our technicians to provide the requested service
• With payment processors to complete transactions
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: +91 7677143527
• Email: airdrsigncoolingsystm@gmail.com
• Address: Faridabad Purani Arwal, Arwal, Bihar - 804401

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.